Support Center
Frequently Asked Questions
Orders
How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this to track your order on the courier's website.
Can I modify my order after placing it?
Orders can be modified within 2 hours of placement. Contact us immediately at satgurumarketmakers@gmail.com or 9766066055.
What is the minimum order value?
The minimum order value is ₹1,500. Orders below this amount may incur additional shipping charges.
Payment
What payment methods do you accept?
We accept online payments (Credit/Debit cards, UPI, Net Banking) and Cash on Delivery (COD) for eligible orders.
Is my payment information secure?
Yes, all payments are processed through secure payment gateways. We do not store your card details.
When will I be charged for COD orders?
For Cash on Delivery orders, payment is collected at the time of delivery.
Shipping
What are your shipping charges?
Shipping charges vary based on order value and location. Free shipping is available for orders above ₹2,000 in select areas.
How long does delivery take?
Standard delivery takes 3-7 business days within Pune. For other cities, delivery may take 5-10 business days.
Do you ship outside Pune?
Yes, we ship across India. Shipping charges and delivery times vary by location.